Shipping Policy

Thank you for shopping with Ventrax.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on Sundays or public holidays.

Shipping Time

Estimated delivery times:

• Metro cities: 3–7 business days

• Other locations: 5–10 business days

• Remote areas: 7–14 business days

Delivery times may vary due to weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

Order Tracking

Once your order has been shipped, you will receive tracking details via email or SMS.

Delayed or Lost Shipments

If your order is delayed beyond the expected delivery period, please contact us at:

Email: ventraxsupport@gmail.com

We will coordinate with the courier partner and provide an update.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Ventrax is not responsible for delays or delivery issues caused by incorrect addresses provided during checkout.

Contact Us

For shipping-related questions, please contact:

Email: ventraxsupport@gmail.com

Website: www.ventrax.in